Help & Support

ReadFun 支持

使用、订阅、账户或版权问题,都可以通过这里联系我们。

联系我们

支持邮箱:readfunapp@gmail.com

我们会尽力在 3 个工作日内回复。

常见问题

如何导入书籍?

在 ReadFun 书架中选择“导入 EPUB”,然后从“文件”中选择您有权使用的 EPUB 文件。

如何恢复订阅?

打开“账号 → 我的套餐”,选择“恢复购买”。

如何取消订阅?

ReadFun 订阅由 Apple 处理。请打开 iPhone 或 iPad 的“设置 → Apple 账户 → 订阅”, 选择 ReadFun 后管理或取消订阅。

如何注销账户?

打开“账号 → 个人信息 → 注销账户”。账户和关联的线上数据会永久删除且无法恢复。 注销 ReadFun 账户不会自动取消 App Store 订阅。

如何请求访问、更正或删除个人信息?

请发送邮件至 readfunapp@gmail.com, 说明请求类型和 ReadFun 登录邮箱。请勿在邮件中发送密码、验证码或完整付款资料。

如何报告版权问题?

请发送作品名称、ReadFun 中的位置、权利证明和联系方式至 readfunapp@gmail.com。 核实后我们会及时采取限制访问或下架措施。


Contact us

Support email: readfunapp@gmail.com

We aim to respond within three business days.

Frequently asked questions

How do I import a book?

On the ReadFun shelf, choose “Import EPUB,” then select an EPUB file that you have the right to use from the Files picker.

How do I restore a subscription?

Open Account → My plan, then choose “Restore purchases.”

How do I cancel a subscription?

Apple manages ReadFun subscriptions. On your iPhone or iPad, open Settings → Apple Account → Subscriptions, select ReadFun, and manage or cancel the subscription.

How do I delete my account?

Open Account → Personal info → Delete account. Your account and associated online data will be permanently deleted. Deleting the ReadFun account does not cancel an App Store subscription.

How do I request access, correction, or deletion?

Email readfunapp@gmail.com with the request type and the email used to sign in to ReadFun. Do not send a password, verification code, or full payment details.

How do I report a copyright concern?

Email the work title, its location in ReadFun, evidence of your rights, and your contact details to readfunapp@gmail.com. We will investigate and take appropriate access-restriction or removal action.